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Terms of Service

Last Modified: December 24, 2024

1. Introduction

Welcome to Tandem Learning ("Tandem Learning", "we", "us", or "our"). By accessing or using the Tandem Learning Platform ("Platform"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access Tandem Learning.

2. Definitions

  • "Service" means the Tandem Learning Platform and all its associated services
  • "User" means any individual who accesses or uses the Platform
  • "Content" means all materials, information, and resources available on the Platform
  • "HSC" means Higher School Certificate

    • 3. Eligibility

    To use our Platform, you must:

  • Be at least 13 years of age
  • Be capable of forming legally binding contracts
  • Not be prohibited from using the Platform under Australian law
  • Provide accurate and complete registration information

    • 4. Account Registration

    4.1 To access certain features of the Platform, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information
  • Keep your account credentials secure
  • Not share your account with others

    • 4.2 You are responsible for all activities that occur under your account.

    5. Intellectual Property Rights

    5.1 Platform Content

  • All content on the Platform is owned by or licensed to us
  • Content is protected by Australian and international intellectual property laws
  • Users may not copy, modify, distribute, or exploit our content without permission

    • 5.2 User Content

  • You retain ownership of content you create and share on the Platform
  • You grant us a worldwide, non-exclusive license to use, store, and display your content
  • You warrant that your content doesn't infringe on other's rights

    • 6. Acceptable Use

    You agree not to:

  • Use the Platform for any illegal purpose
  • Share inappropriate or offensive content
  • Attempt to gain unauthorised access
  • Upload malicious code or viruses
  • Impersonate others
  • Interfere with the Platform's operation

    • 7. Payment Terms

    7.1 Subscription Fees

  • Fees are charged according to the pricing plan you select
  • All fees are in Australian Dollars (AUD)
  • Payments are processed through secure third-party payment providers

    • 7.2 Refunds

  • Refund requests are evaluated on a case-by-case basis
  • No refunds for partial use of subscription periods

    • 8. Privacy

    Our Privacy Policy, available on the Platform, explains how we collect, use, and protect your personal information.

    9. Disclaimers

    9.1 We provide the Platform "as is" and "as available"

    9.2 We don't guarantee that:

  • The Platform will always be available or error-free
  • The content will be completely accurate
  • The Platform will meet your specific requirements

    • 10. Limitation of Liability

    To the maximum extent permitted by the law, we shall not be liable for:

  • Any direct, incidental, special, or consequential damages
  • Loss of profits, revenue, data, or use
  • Any damages exceeding the amount paid by you in the past 12 months

    • 11. Indemnification

    You agree to indemnify and hold us harmless from any claims, losses, or damages arising from:

  • You use of the Platform
  • Your violation of these Terms
  • Your violation of any rights of another party

    • 12. Termination

    12.1 We may terminate or suspend your account and access:

  • For violation of these Terms
  • For any other reason we deem appropriate
  • Without prior notice

    • 12.2 You may terminate your account by following the instructions on the Platform.

    13. Changes to Terms

    We reserve the right to modify these Terms at any time. We will notify users of any material changes via:

  • Email notification
  • Platform announcement
  • Updated "Last Modified" date

    • 14. Governing Law

    These Terms are governed by the laws of Australia. Any disputes shall be resolved in the courts of Australia.

    15. Contact Information

    For questions about these Terms, contact us at: tandemlearning.com.au@gmail.com

    16. Severability

    If any provisions of these Terms is found to be unenforceable, the remaining provisions will remain in effect.

    17. Entire Agreement

    These Terms constitute the entire agreement between you and the Platform regarding your use of our services.